Thanks to the implementation of the Unified Medical Information and Analytical System (EMIAS), the waiting time for patients to see a doctor in Moscow clinics has been cut in half. According to the city’s Department of Information Technologies, more than 80% of patients are seen by specialists at exactly the scheduled time.
“Computerization of key processes in the city’s healthcare system has made it possible to cut the waiting time for patients to see the specialist they need in half. In addition, more than 80% of clinic visitors now see a doctor within five minutes of the scheduled time,” said the department head, Vladimir Makarov.
This is how the situational EMIAS center enables real-time monitoring of the availability and demand for outpatient and polyclinic care on the map of Moscow by district, medical institution, and doctor specialty, thanks to which the city’s polyclinics have moved away from the “district doctor” principle of operation. “When we analyzed the results of such work over a nine-month period, the share of those who were unable to see a doctor within a comfortable time frame was less than 1%. By comparison, in one of the districts where the ‘district doctor’ principle has been retained, this figure is at 45%,” Makarov emphasized.
In the near future, according to the authorities’ plans, the rollout of electronic medical records citywide will begin, and next year the system will also track the progress of medical checkups, show the availability of high-tech medical care, the status of citywide waiting lists, the dynamics of subsidized medication provision, and much more.